The Embroideress

This time disaster has hit in Queensland. My memories of that Australian state are nothing but warm and full of beaches, sunshine and laughter. I can't forget the kind people I met there, the beautiful scenery and unique architecture.

Thankfully it seems the Great Barrier Reef was spared but there have to be stitchers and stitch shops that were affected.

Our usual policy applies. If any stitcher in the area owned one of our designs and lost it in the disaster, we replace it free of charge and at no shipping charge. Doesn't matter if they bought it from us, another online source, received it as a gift or bought it at their local shop. And no, we don't expect folks to have proof of purchase. This holds true for fires, hurricanes, floods, earthquakes, etc.

Any shop with disaster damage is offered either replacement inventory or a credit to shop with us and replace inventory.